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Delivery Guide

Delivery information

Total Body Care delivers its products throughout the UK and worldwide. The delivery charges outlined below are per shipment. In some cases, the order will have to be fulfilled in multiple shipments and delivery will be charged accordingly at checkout.

 

COVID-19 Update:

We are operating a full service and do not expect any delays to dispatch of orders.

However it is possible that due to COVID-19 some carriers may temporarily experience delays in their delivery times.

In response to COVID-19, all our carriers are taking precautionary measures to ensure the health and wellbeing of their drivers and our customers. Please be assured that all our carriers are following the advice and guidelines from the government and that the safety of everyone is our priority.

There is currently no general impact to our delivery services at this stage, however we encourage all customers to use your home address for delivery. Moving forward all carriers will operate a contact free delivery service which means that you won’t be required to sign for any parcel that’s delivered.

If on the rare occassion your order is delayed, this may be due to COVID-19 related issues in the delivery network. Please contact us to help resolve any delivery queries.

You can see all carrier guidelines and measures upon visiting the nominated carrier website, emails will be provided upon dispatch to confirm delivery information.

We hope that you understand and appreciate the measures that have been implemented are to protect you and ensure we can continue to operate as normal.

 

DELIVERY OPTIONImportant information about the selected delivery option
Standard Delivery
UK: 3 to 5 working days

 

Europe: 4 to 5 working days

International: 5 to 7 working days

(this can increase to 10 working days for some international destinations - details provided at checkout)

Applies to all UK and all International orders. The delivery price is calculated based on the delivery/shipping destination of the order and the total weight of items in your Shopping Bag. All International Orders are shipped using Royal Mail International Standard Delivery or Parcelforce unless specified otherwise.
Express delivery – UK onlyItems shipped using Express Delivery should reach the destination for delivery in 1 to 2 days after dispatch. This option is only available for UK orders
Collect in Store (FREE) from the Total Body Care Clapham Clinic in LondonCollect in Store is FREE. This option is only available for UK orders
Orders can be collected from the Total Body Care Clinic, 31 Clapham High Street, London SW4 7TR
FREE UK STANDARD DELIVERY ON ORDERS OVER £30Applies to UK orders only. All orders qualifying for Free Standard Delivery should reach their destination within 3 to 5 working days.

 

For full details of our Delivery policy, please refer to our Terms & Conditions.