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Careers

Total Body Care is 5-star rated provider of beauty, health and wellbeing treaments and products. We operate a number of beauty and wellbeing clinics and retail units in London. We are always interested in hearing from people who think they can support our ambitious plans. Our business is growing, and we're looking for exceptional new joiners to become part of our team. You need to demonstrate that you can provide outstanding customer service, work successfully (at times under pressure!) as a member of a multi-skilled team and that you have a passion for beauty, wellbeing or healthcare. If you'd like to be part of an organisation that offers a varied, rewarding and challenging experience, with plenty of opportunities to develop skills and broaden your horizons, then we think you'd love working for us! So please browse our open positions and contact us if you think you have what it takes to join our team - we'd love to hear from you!  

Current Openings:


Junior Beauty Therapist / Beauty Therapist & Customer Care role, Clapham [REF: BTCC]

Show / Hide detailsRole Description

We’re looking for a passionate, dedicated junior beauty therapist part-time/full-time Beauty Therapist to join an outstanding 5 star rated Beauty clinic within a pharmacy based in the heart of Clapham.


The role offers the opportunity to work as a beauty therapist and also (for an initial period) support the customer care requirements of the Total Body Care business (this would involve managing customer appointments, helping customers with advice and enquiries, supporting treatment events and promotion activity).


This position involves working with industry leading laser technology (training will be provided for the Fotona laser system) plus results driven skincare and body treatments using Skinceuticals, Caudalie and other leading brands. You will be conducting full consultations in order to provide your client with the ideal treatments and beauty products. The Clinic and Pharmacy also carry the beautiful mineral make-up brands ‘Jane Iredale’ and luxury brand ‘delilah’ alongside a number of other premium skincare / beauty products and you will be offering make-up consultations and skin care advice to clients.

The Beauty Therapist will work alongside and be trained by our team of experienced beauty therapists, partners and the Aesthetics Doctor - which is an amazing opportunity to take a key role in a fast growing business, especially if you want to learn new skills, and progress your career. Experience will not be required in all beauty treatment areas as training will be provided by our team.


This position also involves working alongside a doctor performing laser, anti-wrinkle injections and fillers. The successful candidate may also be trained by the Doctor in laser should the need arise. A key requirement of the role is the management of diary bookings and engaging with customers in person, over the phone and online to: confirm appointments, help answer questions about treatments and product orders and provide advice.


We expect this element of the role to reduce over time, providing the candidate with the opportunity to focus fully on providing beauty treatments – unless the candidate prefers to focus on the Customer Care aspects of the role. The role is based at our 31 Clapham High Street location, but the clinic operates from two premises in Clapham (5mins walk from each other) and you may be required to work from both venues. Weekday opening hours are from 9am to 9:30pm and we are particularly keen for the successful candidate to be flexible in working later shifts, including some Saturdays or Sundays.


Key Requirements –

  • CIDESCO/ITEC/CIBTAC or NVQ Level 3
  • A true passion for Beauty and skincare
  • A self-motivated person
  • Ambitious and driven to succeed
  • Flexible
  • Very customer friendly with a positive attitude – willing to go the ‘extra mile’ for our customers
  • Willingness to learn
  • Organised and disciplined – this is essential as we operate in a regulated environment
  • Available to work on Saturdays and some Sundays
  • Available to work some late shifts (up until 9:30pm on weekdays)
There will be excellent opportunities for career progression so if you’re looking to join a very successful business, this is a dream role. The Clinic is open 7 days a week and the Pharmacy is open 7 days a week – the position will be shift based with 25-40 hours p/wk (depending on whether part-time or full-time), and we are prepared to accommodate personal preferences for working hours. If you are interested in this role please submit your CV, together with a brief covering letter/note quoting the reference code for the role to: careers@totalbodycare.co.uk  


  Retail Events and Promotions Assistant, Clapham [REF: RPA]

Show / Hide detailsRole Description

We’re looking for a passionate, dedicated Retail Events and Promotions Assistant to join an outstanding 5 star rated Pharmacy Group and Aesthetic Beauty/Wellbeing Clinic based in the Clapham area. The role offers the opportunity to work alongside the Business Development Manager (BDM) to organise beauty and wellbeing events and ongoing promotions to take place in store or off site. The successful candidate will be expected to undertake the following as part of the role:

  • Planning and Management of Events:

Co-ordinate with in store staff, product suppliers, press/media organisations, bloggers/vloggers, local health bodies, local businesses / organisations, potential sponsors and other partners to plan, set-up and deliver events to the highest possible standards. This includes generating interest and publicity to fill events through advanced bookings and on the day walk-ins. Following up with participants to gain feedback and invite them to take up specific event only offers and treatment packages

  • Planning and Management of Promotional Campaigns:

Work alongside the BDM to plan and deliver campaigns to promote (new and existing) products in store and online. This includes producing a rolling three to four-month schedule of campaigns and managing the set-up and delivery to the agreed plan. Campaigns will require liaising with staff in store, product suppliers, distributors, bloggers/vloggers, local health bodies, press/media organisations and local businesses / organisations.

  • Ad-hoc / day to day promotion activity:

The products or services being promoted on a daily/ad-hoc basis is expected to vary week to week. The candidate is expected to support retail staff in helping to increase the sale of products and treatments provided in store and online. We expect this will require a mix of approaches, including:

  • Assisting customers to better understand products and treatments they potentially are considering to purchase
  • Approaching customers who are browsing in store to help with any questions they might have
  • When on-site in any of our stores - welcoming customers as they walk in and advising them of any offers or promotions.
  • Following up with customers (typically by email or online newsletter) on our database / records to notify them of events, campaigns or product offerings
  • Working with suppliers, partners, media/press, bloggers, vloggers, local health bodies, local businesses to promote the in-store and online sale of available products and treatments.
  • Arranging for support materials (such as leaflet, posters, flyers, adverts) to support any of the above activities.

  This position involves working with leading skincare and beauty (including makeup) brands, such as Caudalie, REN, Avene, SkinCeuticals, Skinade, Mustela, Nuxe, Jane Iredale, delilah, HD Brows and many other new and more established brands. Some knowledge of these products is desirable, but not essential as training will be provided. The successful candidate will work alongside an experienced health and beauty team and be trained by several product specialists, partners and will have the opportunity to work alongside our Aesthetics Doctor - which is an amazing opportunity to take a key role in a fast-growing business, especially if you want to learn new skills, and progress your career.

The role will be based in Clapham at one of our three Pharmacies in the area. The Pharmacies are approx. 5mins walk from each other and you may be required to work from all three venues on some days. Weekday opening hours are from 9am to 9:30pm. This is a key role in our operational team, and we encourage a good work/life balance for all team members, but team members are expected to take responsibility to work in an agile way (this means being flexible every so often to achieve the best results for the business). With this in mind, we are particularly keen for the successful candidate to be prepared to work some Saturdays or Sundays and potentially a few evening shifts every few months when it is required to achieve a better outcome for the business.  

Key Requirements

  • A true passion for Beauty and skincare, with a keen general interest in health and beauty (products)
  • A self-motivated and enthusiastic person
  • Ambitious and driven to succeed
  • Flexible and prepared to adjust work style and hours to achieve outstanding results (whilst maintaining a good work balance overall)
  • Very customer friendly with a positive attitude – willing to go the ‘extra mile’ for our customers
  • Willingness to learn
  • Organised and disciplined – this is essential as we operate in a regulated environment
  • Available to work occasional Saturdays and some Sundays should the need arise (notice will be provided in advance)
  • Available to work occasional late shifts (up until 9:30pm on weekdays) should the role demand it
There will be excellent opportunities for career progression - so if you’re looking to join a very successful and growing business, this is a dream role. Generous discounts are also available on items in-store and products on our website. The Clinic is open 7 days a week and the Pharmacy is open 7 days a week – the position will be shift based with 25-40 hours p/wk (depending on whether part-time or full-time), and we are prepared to accommodate personal preferences for working hours. If you are interested in this role please submit your CV, together with a brief covering letter/note quoting the reference code for the role to: careers@totalbodycare.co.uk