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Careers

Total Body Care is 5-star rated provider of beauty, health and wellbeing treaments and products. We operate a number of beauty and wellbeing clinics and retail units in London.

We are always interested in hearing from people who think they can support our ambitious plans. Our business is growing, and we’re looking for exceptional new joiners to become part of our team. You need to demonstrate that you can provide outstanding customer service, work successfully (at times under pressure!) as a member of a multi-skilled team and that you have a passion for beauty, wellbeing or healthcare.

If you’d like to be part of an organisation that offers a varied, rewarding and challenging experience, with plenty of opportunities to develop skills and broaden your horizons, then we think you’d love working for us! So please browse our open positions and contact us if you think you have what it takes to join our team – we’d love to hear from you!

 

Current Openings:


Junior Beauty Therapist / Beauty Therapist & Customer Care role, Clapham [REF: BTCC]

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Role Description

We’re looking for a passionate, dedicated junior beauty therapist part-time/full-time Beauty Therapist to join an outstanding 5 star rated Beauty clinic within a pharmacy based in the heart of Clapham.

The role offers the opportunity to work as a beauty therapist and also (for an initial period) support the customer care requirements of the Total Body Care business (this would involve managing customer appointments, helping customers with advice and enquiries, supporting treatment events and promotion activity).

This position involves working with industry leading laser technology (training will be provided for the Fotona laser system) plus results driven skincare and body treatments using Skinceuticals, Caudalie and other leading brands. You will be conducting full consultations in order to provide your client with the ideal treatments and beauty products. The Clinic and Pharmacy also carry the beautiful mineral make-up brands ‘Jane Iredale’ and luxury brand ‘delilah’ alongside a number of other premium skincare / beauty products and you will be offering make-up consultations and skin care advice to clients.

The Beauty Therapist will work alongside and be trained by our team of experienced beauty therapists, partners and the Aesthetics Doctor – which is an amazing opportunity to take a key role in a fast growing business, especially if you want to learn new skills, and progress your career.

Experience will not be required in all beauty treatment areas as training will be provided by our team. This position also involves working alongside a doctor performing laser, anti-wrinkle injections and fillers. The successful candidate may also be trained by the Doctor in laser should the need arise.

A key requirement of the role is the management of diary bookings and engaging with customers in person, over the phone and online to: confirm appointments, help answer questions about treatments and product orders and provide advice. We expect this element of the role to reduce over time, providing the candidate with the opportunity to focus fully on providing beauty treatments – unless the candidate prefers to focus on the Customer Care aspects of the role.

The role is based at our 31 Clapham High Street location, but the clinic operates from two premises in Clapham (5mins walk from each other) and you may be required to work from both venues. Weekday opening hours are from 9am to 9:30pm and we are particularly keen for the successful candidate to be flexible in working later shifts, including some Saturdays or Sundays.

Key Requirements –

  • CIDESCO/ITEC/CIBTAC or NVQ Level 3
  • A true passion for Beauty and skincare
  • A self-motivated person
  • Ambitious and driven to succeed
  • Flexible
  • Very customer friendly with a positive attitude – willing to go the ‘extra mile’ for our customers
  • Willingness to learn
  • Organised and disciplined – this is essential as we operate in a regulated environment
  • Available to work on Saturdays and some Sundays
  • Available to work some late shifts (up until 9:30pm on weekdays)

There will be excellent opportunities for career progression so if you’re looking to join a very successful business, this is a dream role.

The Clinic is open 7 days a week and the Pharmacy is open 7 days a week – the position will be shift based with 25-40 hours p/wk (depending on whether part-time or full-time), and we are prepared to accommodate personal preferences for working hours.

If you are interested in this role please submit your CV, together with a brief covering letter/note quoting the reference code for the role to: careers@totalbodycare.co.uk

 


 

Retail Events and Promotions Assistant, Clapham [REF: RPA]

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Role Description

We’re looking for a passionate, dedicated Retail Events and Promotions Assistant to join an outstanding 5 star rated Pharmacy Group and Aesthetic Beauty/Wellbeing Clinic based in the Clapham area.

The role offers the opportunity to work alongside the Business Development Manager (BDM) to organise beauty and wellbeing events and ongoing promotions to take place in store or off site.

The successful candidate will be expected to undertake the following as part of the role:

  • Planning and Management of Events:

Co-ordinate with in store staff, product suppliers, press/media organisations, bloggers/vloggers, local health bodies, local businesses / organisations, potential sponsors and other partners to plan, set-up and deliver events to the highest possible standards.   This includes generating interest and publicity to fill events through advanced bookings and on the day walk-ins.  Following up with participants to gain feedback and invite them to take up specific event only offers and treatment packages

  • Planning and Management of Promotional Campaigns:

Work alongside the BDM to plan and deliver campaigns to promote (new and existing) products in store and online.  This includes producing a rolling three to four-month schedule of campaigns and managing the set-up and delivery to the agreed plan.    Campaigns will require liaising with staff in store, product suppliers, distributors, bloggers/vloggers, local health bodies, press/media organisations and local businesses / organisations.

  • Ad-hoc / day to day promotion activity:

The products or services being promoted on a daily/ad-hoc basis is expected to vary week to week.    The candidate is expected to support retail staff in helping to increase the sale of products and treatments provided in store and online. We expect this will require a mix of approaches, including:

  • Assisting customers to better understand products and treatments they potentially are considering to purchase
  • Approaching customers who are browsing in store to help with any questions they might have
  • When on-site in any of our stores – welcoming customers as they walk in and advising them of any offers or promotions.
  • Following up with customers (typically by email or online newsletter) on our database / records to notify them of events, campaigns or product offerings
  • Working with suppliers, partners, media/press, bloggers, vloggers, local health bodies, local businesses to promote the in-store and online sale of available products and treatments.
  • Arranging for support materials (such as leaflet, posters, flyers, adverts) to support any of the above activities.

 

This position involves working with leading skincare and beauty (including makeup) brands, such as Caudalie, REN, Avene, SkinCeuticals, Skinade, Mustela, Nuxe, Jane Iredale, delilah, HD Brows and many other new and more established brands.  Some knowledge of these products is desirable, but not essential as training will be provided.

The successful candidate will work alongside an experienced health and beauty team and be trained by several product specialists, partners and will have the opportunity to work alongside our Aesthetics Doctor – which is an amazing opportunity to take a key role in a fast-growing business, especially if you want to learn new skills, and progress your career.

The role will be based in Clapham at one of our three Pharmacies in the area.   The Pharmacies are approx. 5mins walk from each other and you may be required to work from all three venues on some days.  Weekday opening hours are from 9am to 9:30pm.   This is a key role in our operational team, and we encourage a good work/life balance for all team members, but team members are expected to take responsibility to work in an agile way (this means being flexible every so often to achieve the best results for the business).  With this in mind, we are particularly keen for the successful candidate to be prepared to work some Saturdays or Sundays and potentially a few evening shifts every few months when it is required to achieve a better outcome for the business.

 

Key Requirements

  • A true passion for Beauty and skincare, with a keen general interest in health and beauty (products)
  • A self-motivated and enthusiastic person
  • Ambitious and driven to succeed
  • Flexible and prepared to adjust work style and hours to achieve outstanding results (whilst maintaining a good work balance overall)
  • Very customer friendly with a positive attitude – willing to go the ‘extra mile’ for our customers
  • Willingness to learn
  • Organised and disciplined – this is essential as we operate in a regulated environment
  • Available to work occasional Saturdays and some Sundays should the need arise (notice will be provided in advance)
  • Available to work occasional late shifts (up until 9:30pm on weekdays) should the role demand it

 

There will be excellent opportunities for career progression – so if you’re looking to join a very successful and growing business, this is a dream role.  Generous discounts are also available on items in-store and products on our website.

The Clinic is open 7 days a week and the Pharmacy is open 7 days a week – the position will be shift based with 25-40 hours p/wk (depending on whether part-time or full-time), and we are prepared to accommodate personal preferences for working hours.

If you are interested in this role please submit your CV, together with a brief covering letter/note quoting the reference code for the role to: careers@totalbodycare.co.uk


 

 

OUR

PRODUCTS

TESTIMONIALS

Great service, quick delivery, no problems VERIFIED REVIEW

Lorraine B

Just finished my 4th laser treatment for Hollywood area this weekend and I’m really happy with the results! After the third treatment there was minimal hair and the 4th...Read More

Julia Lim

I was lucky enough to be drawn as the Facebook winner of a SkinCeuticals Facial Peel. Excited as I was to win, I was very nervous as never had...Read More

Claire Taylor

The packaging is very good. No damage to any of my products even though was shipped overseas. Thank you!! VERIFIED REVIEW

Michelle Hau

The Laser hair removal results are fantastic, I am very pleased and booked a long course of treatments. Skin rejuvenation worked very well for me too. The Doctor and...Read More

Shilpa D

Always lovely visiting Sarah for my monthly laser treatments, Sarah’s always so friendly and makes me feel comfortable and relaxed during the laser treatments. Seeing such great results!! TREATWELL...Read More

Caitlin M

I had a full set of lashes and if I could give six stars I would! Emma is amazing. I have been getting lashes done for two years and...Read More

Sarah Gray

Had HD brows and eyelash tint by Sara. Very pleased with the result discussed further visits with this clinic for other services. Got a good impression of their skills...Read More

Anonymous

I was weighing up whether to go for Skinade (or another Collagen product) and needed some advice, particularly as I have some allergies. I sent an email, and was...Read More

Emilia Hutton

Always a great service by Emma! She is really friendly and lovely to talk to. Always a calming atmosphere too. Highly recommend! VERIFIED by Treatwell

Rachel L

A really good company. Great service from ordering online, I will definitely order again. VERIFIED REVIEW

Tim Nye

Doctor knew exactly what he was doing. Great results. Good price. They squeezed me in from a 6pm to a 2pm appointment following a cancellation. VERIFIED by Treatwell

Natasha M

I had a microcurrent facial with Sarah and she was fantastic. She’s really knowledgeable, puts you at ease and is an excellent beautician. I’m going to book in a...Read More

Jessica

My 2nd purchase now for Mustela and Ren, beautifuly packaged and with a discount 🙂 Happy to continue shopping here. Thanks VERIFIED REVIEW

F Alviri

I had my first treatment on Saturday with Dr Fayaz and I’m overjoyed with the results – even better than I had expected. His caring and professional manner immediately...Read More

Carol Smith

This was my first time having botox at Total Body Care. I was made to feel at ease (I have a needle phobia) the process and various options from...Read More

Sally C

Very relaxing atmosphere and lovely staff. Delivered exactly what I asked for – natural beautiful lash extensions. No pressure to come back within 2 weeks for refills as most...Read More

Natalia Bochenska

All was fine, delivered in time. Nice packaging, would be great if you could offer same day delivery VERIFIED REVIEW

Mira Lakha

First time I’ve had a chemical peel and I’m not disappointed. Sarah talked me through the process and warned me in advance about minor side effects of the treatment...Read More

Fiona R.

Friendly staff and it was a thorough wax. Not as fast as my usual place but I would still go back! VERIFIED by Treatwell

Anonymous

Great selection of skincare products, I love that you guys stock Skinade and deliver quickly! Definately will be coming back! VERIFIED REVIEW

Rebecca Allsop

Would shop here again – love jane iredale, but the discount had expired VERIFIED REVIEW

Val Hodges-Barnett

Excellent wax, the products are top quality, the experience was painless. will definitely only be using this place from now on. TREATWELL VERIFIED REVIEW

Ms V Dalton-Morris

Items shipped on time and really nicely packed. Not many places keep Skinceuticals Retinol, it works for me. VERIFIED REVIEW

Craig Vetter

I had acne treatment with the laser and the results showed the next day, my skin was much more clearer and my spots went down, I also had laser...Read More

K.A.

I had another great experience having an eyebrow wax and eyelash extensions. Sarah does a very professional job, has a lovely personality and provides a lovely overall service whatever...Read More

Nadia

I visited the clinic 3 times to date and am very impressed with the results of my laser treatment and anti-wrinkle injections. The Doctor and therapists are very knowledgable...Read More

R. M.

Fabulous service and I would highly recommend a visit. My favourite beauty treatment to date. Lasted much longer then expected and a very natural look! Service was great and...Read More

Lucy

The eyelash extensions were done really well and by far the best I’ve ever had. TREATWELL / WAHANDA VERIFIED REVIEW

G Wainwright

Sarah thank you for a superb QUEEN OF THE DAY treatments I had yesterday. The galvanic facial, spa pedicure and manicure was absolutely amazing I feel rejuvenated. Am very...Read More

Maria A

The treatment I received with the team at Total Body Care was very professional. I have had laser treatments before but here I was put at ease and care...Read More

Anita P

What I loved most of all was the skill and manner of Dr Hasham. No bruises and no pain…. he really knows what he is doing…. Super results as...Read More

Rose A

My skin feels and looks a lot better than when I started. It hasn’t yet healed completely but my face is smoother and cleaner and I’m very happy with...Read More

Lu O

Absolutely fab experience. Friendly environment, fabulous treatment and the staff were delightful. A big thank you to Dr Fayaz and Sarah Collier. I will definitely be returning! Highly recommended....Read More

Lucy

One of the quickest and almost painless waxes I have had. Lovely therapist, I will be going back again for sure! TREATWELL / WAHANDA VERIFIED REVIEW

Georgia

The team is really friendly and I felt like I was being taken care of by true experts. I particularly liked the consultation – all my questions were answered...Read More

Radha N

The therapist was very helpful and informative. She took the time to discuss with me the look I was going for. The treatment room was clean and welcoming and...Read More

Angie

After just one laser hair removal treatment I noticed a huge difference. The results are amazing and I would highly recommend it! I have booked another 8 sessions.

Shilpa D

I’ve been to the Total Body Care Clinic on a number of occasions. It is truely a hidden gem in Clapham. The clinic is very well run with excellent...Read More

Jenny

Since Feb 2015 I have been having laser treatments with Dr Hasham and his team at the Total Body Care clinic. After my first treatment I saw some improvement,...Read More

Miroslava V

I have suffered from nail fungus for many years now, and recently decided to get it treated. Not being a fan of oral medication (especially with risk of liver...Read More

Arif N

I noticed an improvement fairly soon after the first session and then booked for another 3 treatments. I’m really very happy with the final results and highly recommend the...Read More

Debbie C